Aim systems software

It was super inefficient with tons of mistakes. I felt like our customers couldn't trust us with their personal info, as Rain seemed to just take payments out whenever, and would change the amounts on a whim and then when we asked about it they would just say it was a "glitch".

We were with them for a year and a half before switching back to AIM. Legacy database that our company is slowly replacing with more modern systems. Years of data can be searched through. We currently use it for recurring billing via credit cards for monthly rental and lesson tuition payments. Those recurring charges must be manually triggered every day though. Does not have glitches or communication errors. Data that has been input stays there forever. Interface has never changed, ever.

So if you are familiar with it, there is a comfort factor. The user interface has very few, if any, task stream allowances or cross linking between data entry areas. The typical interaction with Aimsi requires starting from the home screen and navigating the "Module" you need, selecting the "Find," searching for the correct customer account, pulling up the relative info about them.

Restarting from the home screen, module you need to add or edit part of the changes that are needed, "find," find that account again.. Restarting from the home screen, module you need to add or edit the other part of the changes that are needed, "find," find that account again While there are hot keys to speed up this process it is still a very primitive workflow. Newer systems have you choose the customer account first, then proceed to enter new data, while Aimsi requires finding the module, and then the account, over and over again.

Networking your store for Aismsi to work off of one of your local PCs requires above average networking skills. Backups and hardware upgrades are your problem and responsibility.

You will need someone on call unless you happen to have above average IT skills. My interactions have almost exclusively been with the tech support team. I am a musician and I don't think like an accountant; they are always helpful and efficient. The support is peerless - I don't think we have ever stumped them! We have been using AIM for more than 10 years. It allows us to manage daily sales, keep current track of our inventory, and to update, receive, and transfer inventory as needed.

The software is reliable, and the reports it can generate are tremendously helpful. We are a musical instrument store that is run by musicians, and it took us all a bit of time to learn to "think like the software" in more complicated processes. The availability of tech support being there to bail us out made that transition easier.

We were using a program that was written specifically for our shop, for use in tracking our inventory. AIM is much more comprehensive, and allows for ease and efficiency in other processes.

Been using the software for two years now, and it seems to provide a solution for everything. I wish there was a bit better integration across the different modules, such as allowing station rentals, short-term rentals, long-term rentals, and contract payments to all be made on the same checkout as regular sales orders, instead of needing to process them all at once. Basically you can run your business with a few minor outside resources, from this one package.

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A loan management system designed to run your premium finance business. Orange Partner integrations with AIM. Learn more. Get in touch with us. Thanks for reaching out! A Vertafore representative will be reaching out to you shortly to discuss AIM. In the meantime, check out some of the resources we offer for growing businesses.

View Resources. Whether you want to boost revenue, reduce expenses, streamline workflows, or maintain compliance, we build a solution that helps you meet your objectives. We connect you with a dedicated customer success team to manage your custom plan. For perfect alignment from the start, we organize an introductory call to set expectations and kick off the solution implementation process. We guide you through software and service implementation every step of the way.

We conduct hands-on training for dispatch, ePCR, and billing software and offer help with payer enrollment, QA, report management, workflows, and more.

We follow up with any interactions you have with our team to go above and beyond your expectations. We apply proactive measures to continuously optimize your solutions. We provide ongoing education, identify new opportunities for process improvement, and share best practices to keep your organization relevant and future-focused.

Being able to log in to our billing software from anywhere has helped us run our billing department in a more efficient manner and the return of our revenue time has been cut in half. The ability to remote into the program from any locations is a great benefit. The updates that come overnight also help eliminate down time for our staff. We can work away from the office, which also saves time.